Introduction

At Jopifix, we are committed to safeguarding your privacy and ensuring the security of your personal data. We understand that you may wish to have your data removed from our systems, and we offer a clear and efficient process for making such requests.

How to Request Data Deletion

1. Submitting a Request:

• To request the deletion of your data, please send an email from your registered email address to our dedicated inbox at delete@jopifix.com.
• In your email, please include your full name, contact information, and a brief explanation of your request. This will help us process your request accurately and promptly.

2. Verification and Processing:

• Upon receiving your request, our team will verify the details to ensure the request is legitimate and made by the account holder.
• Once verified, we will begin the data deletion process, which will be conducted in accordance with our privacy policies and legal obligations.

3. Timeframe for Deletion:

• The data deletion process typically takes up to 30 business days from the date of verification. We will notify you via email once the process is complete.

4. Scope of Deletion:

• The deletion request will apply to all personal data associated with your Jopifix account, including your profile information, booking history, and payment details.
• Please note that certain data may be retained for legal, regulatory, or operational reasons. For example, data required for tax, billing, or dispute resolution purposes may be kept for a specified period as mandated by law.

Important Notes

• Irreversibility: Once your data is deleted, it cannot be recovered. Please ensure you no longer require access to your account before initiating the deletion process.
• Service Termination: Deletion of your data will result in the permanent closure of your Jopifix account, and you will no longer be able to use our services.
• Legal Compliance: Jopifix reserves the right to retain certain data as required by law or for legitimate business purposes, even after a deletion request has been processed.

Contact Information

If you have any questions or need further assistance regarding your data deletion request, please contact us at:

Email: hello@jopifix.com

We value your trust in Jopifix and are committed to handling your data with the utmost care and respect.

Sincerely,

The Jopifix Team