Last Updated: 10th August, 2024

Introduction

Welcome to Jopifix ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform, accessible at www.jopifix.com (the "Website") and through our mobile application (the "App").

By using Jopifix, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

Personal Information: We collect personal information that you voluntarily provide when you register for an account, book a service, or communicate with us. This may include:

• Name
• Email Address
• Phone Number
• Home Address
• Payment Information

Automatically Collected Information: When you use Jopifix, we may automatically collect certain information about your device and your usage of the platform, such as:

• IP Address
• Device Information (e.g., model, operating system)
• Browser Information
• Usage Data (e.g., pages visited, actions taken)

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on Jopifix. Cookies help us understand how you use the platform and enable us to offer personalized content.

2. How We Use Your Information

Service Provision: We use the information we collect to provide and improve our services, including:

• Facilitating bookings and transactions.
• Communicating with you about your account or services.
• Providing customer support.

Marketing and Communications: With your consent, we may use your personal information to send you promotional offers, newsletters, and updates about our services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email.

Analytics and Improvements: We use the information to analyze usage patterns and trends, which helps us improve our platform and services.

Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

Service Providers: We may share your information with third-party service providers who assist us in operating the platform, processing payments, and providing customer support. These providers are bound by confidentiality agreements and are only allowed to use your information for the purposes specified by Jopifix.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Access and Correction: You have the right to access and update your personal information stored on our platform. You can do this by logging into your account and editing your profile or by contacting our support team.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion: You can request that we delete your personal information from our systems. However, certain data may be retained as required by law or for legitimate business purposes.

Opting Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email or by contacting us directly.

6. Third-Party Links and Services

Jopifix may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

7. Children's Privacy

Jopifix is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our platform. Your continued use of Jopifix after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 Email: hello@jopifix.com

By using Jopifix, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Jopifix with your personal information.